Returns & Exchanges
At Time Timer®, we stand behind the quality of our visual timers and offer a 30-day money-back guarantee to ensure your complete satisfaction. If your device is not meeting your needs, we provide a streamlined return process for all eligible electronic products.
Return Process
- 1.Initiate Your Request
Contact our support team with your order number and reason for return to receive a Return Merchandise Authorization (RMA) number.
- 2.Prepare the Package
Securely pack the timer in its original packaging, including all batteries, accessories, and the instruction manual to ensure full credit.
- 3.Ship the Item
Affix the provided shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number.
- 4.Receive Your Refund
Once our warehouse inspects the device, we will issue a refund to your original payment method within 5 to 7 business days.